Human error, contract problems, payment problems, DOS (server attacks) etc etc. . can all lead to downtime, lost data, and damage to your brand. Business owners need to contemplate strategies to guard against these.
The idea is to plan ahead, and have plans and strategies to deal with any issues.
cloudconstulant helping out cloud/web business’s to a better job, protecting their on line assets and brands.
I can help you with some ideas to better protect your business.

The better your company does, the more your need to protect the assets of your business.

I am not trying to move you away from your current hosting vendor – assuming you like them, but rather trying to plan/protect your business, brand and assets moving forward.
Here is one idea :
dual commit
Strategy
For example, there is an old strategy called ‘dual commit’. Its an old system banks use, so transactions dont get lost. It would help if your sales order got stored in more than 1 place. That way, if things go tits-up again, you’d have a list of sales orders – at least someone could retype them.

Example implementation
if you simply bcc all sales orders to a special purpose gmail account, you’d have a seperately managed ‘dual commit’ set of sales orders.

Investment
low – probably a small change and a free gmail account

Business Upside
protecting sales orders
eventually you are protecting your brand – as its damaging to lose sales orders.